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Delivery Services

Our standard delivery service is 2/3 days (Monday to Friday) to UK mainland addresses, when you order before 3pm. The delivery charge is £6.95 or it's free if you spend £50 or more. We also offer next day delivery for £8.95.

We are unable to guarantee delivery dates to some areas of the UK, we will contact you if this is the case

For deliveries outside mainland UK further delivery charges may incur. A member of our customer services team will contact you in relation to any further charges incurred prior to despatch.

We now ship to all over Europe and for some of our products, all over the world, please contact us to know destinations and delivery charges.

We operate a signature service on all deliveries. Goods can be left unsigned for, but you must specify this during checkout, with instructions on where to leave the goods should you be out. Any goods that have been left according to instruction and not delivered over the recipients’ threshold are left at the sender’s risk

Stock Availability
You will appreciate that stock positions are subject to continual change in a multi-channel business. Very occasionally, an item may be out of stock that the website has allowed you to order. We will substitute a similar item of at least equivalent or higher value unless requested not to do so.

Breakages: Goods must be examined and breakages notified immediately, within two days of delivery at the latest. Please telephone on 08452 694324 to organise a credit or replacement.

Delivery & Collection of Party Orders
All wines are available on Sale or Return for delivery and collection within the Own Van Delivery Area. Beers, soft drinks and spirits are available on Sale or Return for delivery and collection within this same area, but only in addition to wine orders. Glasses are available for delivery within Own Van Delivery Area, but only for events where the entire drink order comes from Any returns from outside this area are at the customer’s expense. Telephone us on 08452 6943224 for more information