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Our standard delivery (Monday to Friday), service is 2/3 days to UK mainland addresses, when you order before 3pm and our standard delivery charge starts at £4.95 or £8.95 for next day delivery or it's free when you spend £100 or more. We also offer free local delivery for order of £20 or collection from our warehouse.
For collections from our warehouse, simply choose the option in the cart page, amongst the other delivery options, and we will contact you to inform when the order is ready to be collected.
We are unable to guarantee delivery dates to some areas of the UK, we will contact you if this is the caseOur standard delivery charges are:
For deliveries outside mainland UK and within Europe see below for the costs:
Jersey and Guersney (2 days service, up to 12 bottles or equivalent weight) £23.95
Scottish Highlands and Islands and Isle of Man (2 days service, up to 12 bottles or equivalent weight) £18.95
Republic of Ireland,Northern Ireland,Belgium,France,Germany,Luxembourg,Netherlands (3 days service, up to 12 bottles or equivalent weight) £17.95
Austria,Denmark,Switzerland,Czech Republic,Italy,Slovakia,Spain(3/4 days service, up to 12 bottles or equivalent weight) £20.95
Croatia,Estonia,Finland,Hungary,Poland,Portugal,Slovenia,Sweden (3/4 days service, up to 12 bottles or equivalent weight) £27.95
Bosnia,Bulgaria,Greece,Iceland,Latvia,Lithuania,Norway,Romania,Serbia (3/4 days service, up to 12 bottles or equivalent weight) £33.95
USA (1/3 days service, up to 8kg food products, for wine an import license is required) £45.95
Subject to individual Countries custom’s rules, we can ship all over the world, please contact us for the costs, do not forget to include the shipping address
We operate a signature service on all deliveries. Goods can be left unsigned for, but you must specify this during checkout, with instructions on where to leave the goods should you be out. Any goods that have been left according to instruction and not delivered over the recipients’ threshold are left at the sender’s risk
You will appreciate that stock positions are subject to continual change in a multi-channel business. Very occasionally, an item may be out of stock that the website has allowed you to order. We will substitute a similar item of at least equivalent or higher value unless requested not to do so.
Breakages: Goods must be examined and breakages notified immediately, within two days of delivery at the latest. Please telephone on 0113 2524271 to organise a credit or replacement.